All plugins, add-ons, extensions and integrations purchased from TeknoFlair are property of TeknoFlair. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited. TeknoFlair retains all rights, titles, and interests, including all intellectual property rights to the products, documentation, imagery, and content (including at teknoflair.com).
Unless formally requested by the client, the ‘scope’ of our projects will be discussed through emails. Any communication conducted through emails will be considered part of the scope. In order to best serve the client, TeknoFlair requires the client to pay in advance for the number of hours needed to fully scope out the project. The number of hours required for project discovery and scoping can vary depending on the project and will be determined on a case-by-case basis by the developers and project manager.
The client will receive a detailed project’s scope, including a quote for the estimated hours. The final invoice will be sent based on the Actual hours spent. A full report of the hours spent on the project can be requested by the client. The estimates are provided by the senior most developers to help you with budgeting and our accuracy for estimates are close to 90% based on the historic data, however, this is not guaranteed.
Payment for the actual hours must be completed according to the agreed milestones and must be paid upfront. For any additional work that is not part of the agreed scope, separate invoices will be sent.
All new requests will be billed additionally and separately. TeknoFlair will request approval from the client for any new/additional work before proceeding. TeknoFlair also reserves the right to determine which requests are considered as ‘additional work’.
In case that any new or additional work is required, both parties will mutually negotiate in good faith to decide the classification of the new tasks not explicitly mentioned in the scope document. However, in case of conflict, TeknoFlair will reserve the right to classify any feature or functionality request not explicitly mentioned in the “scope” document as a ‘new request’.
All our customization and development services are completed according to the industry’s best practices and coding standards for WordPress. After delivery of a project, changes and updates to WordPress or other plugins might drastically affect the function of the delivered product. In this case, TeknoFlair is not held accountable and cannot provide any guarantees for the ongoing function of the product. Yet, in case an update or change disrupts the function of the delivered product, TeknoFlair can look into the issue and fix it, as an additional, billable request.
The quote shared by TeknoFlair is valid till 1 month. TeknoFlair reserves the rights to change the quote if the client requests to initiate the project after 1 month of getting quotes, unless there’s an explicit agreement for validity of quote.